Privacy Policy
Privacy Policy
Last updated: August 6, 2025
Monarch ISC, Inc. ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites and services that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
- Through the Services.
- In communications, including email, text, chat, and other electronic messages, between you and the Services.
- When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children's and Minors' Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
Personal data is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, e-mail address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address) or any other identifier we may use to contact you online or offline.
The types and categories of personal data that we collect or process include:
- Account and contact information, including name, address, email address, phone number, username, and other contact information you provide us.
- Information about the payment methods and services you use in connection with the Services.
- Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
- Career information, including your employer and job title.
- General geographic location information, such as your country, state or province, or city.
- Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
Some of the information identified above may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
We also collect technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services including date and time, products that you view or search for, page response times, download errors, length of your visits to certain pages, page interaction information such as scrolling, clicks, and mouse-overs, or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
If you are a California resident, please review the Personal Information Categories Chart for additional information that identifies which categories of personal information we have collected from our users within the past 12 months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | NO |
| B. California Customer Records | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | NO |
| C. Protected classification characteristics | Age 40 years or older, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions, sexual orientation, reproductive health decision making, military and veteran status, or genetic information including familial genetic information. | NO |
| D. Commercial information | Records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO |
| E. Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity | Activity on our websites, mobile apps, or other digital systems, such as internet browsing history, search history, system usage, electronic communications with us, postings on our social media sites. | NO |
| G. Geolocation data | Physical location or movements, such as the time and physical location related to use of our internet website, application, or device, and GPS location data from mobile devices of consumers who visit our websites or use our mobile apps. | YES |
| H. Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I. Professional or employment-related information | Current or past job history. | NO |
| J. Non-public education information | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
| L. Sensitive personal information | Further identified in the chart below. | NO |
If you are a California resident, please review the Sensitive Personal Information Categories Chart for information on specific categories of sensitive personal information we have collected from users to infer characteristics about them in the last 12 months.
| Sensitive Personal Information Category | Collected to Infer Characteristics? |
|---|---|
| L.1. Government identifiers such as Social Security number, driver's license, state identification card, or passport number. | NO |
| L.2. Complete account access credentials such as usernames, account logins, account numbers, or card numbers combined with required access or security code or password. | NO |
| L.3. Precise geolocation such as physical store visits or physical locations when visiting websites or using mobile apps. | NO |
| L.4. Racial or ethnic origin. | NO |
| L.5. Citizenship or immigration status. | NO |
| L.6. Religious or philosophical beliefs. | NO |
| L.7. Union membership. | NO |
| L.8. Mail, email, or text messages not directed to the Company. | NO |
| L.9. Genetic data. | NO |
| L.10. Neural data such as information generated by measuring a consumer's central or peripheral nervous system's activity that is not inferred from nonneural information. | NO |
| L.11. Unique identifying biometric information. | NO |
| L.12. Health information. | NO |
| L.13. Sex life or sexual orientation information. | NO |
How We Collect Your Personal and Other Data
You provide information to us. We collect information about you when you interact with our Services.
Automatically through our Services. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies. We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services. Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
- Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
- Web beacons. Some parts of the Services may contain small electronic files known as web beacons that permit the Company to count users who have visited those parts and for other related statistics such as recording the popularity of certain content and verifying system and server integrity.
To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by opting out or unsubscribing for email newsletters and marketing material. Please note that some Services features may be unavailable as a result.
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include advertisers, ad networks, ad servers, analytics companies, your device manufacturer, and your internet or mobile service provider. These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From business partners and service providers. We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, payment processors, and analytics, security and anti-fraud services. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with personalized services.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
- Promote and provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
- Fulfill and manage orders and payments.
- Fulfill any other purpose for which you provide it.
- Provide you with notices about your account, including expiration and renewal notices.
- Improve our Services, including by analyzing your information and creating aggregated data derived from your information. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to estimate our audience sizes and usage patterns, store information about your preferences, speed up your searches, and recognize you when you return to our Services.
Who We Disclose Your Information To
We may disclose aggregated information about our users without restriction. We may also disclose personal data that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our organization.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Monarch ISC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Monarch ISC is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal data to comply with any court order, law, or legal process including to respond to any government or regulatory request, to enforce or apply our terms of use and other agreements between you and us including for billing and collection purposes, and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization or others.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.
Advertising, marketing, cookies, and other tracking technologies choices:
- Cookies and other tracking technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can choose whether or not to allow the Services to collect information through other tracking technologies by opting out. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a Do Not Track setting that can send a signal to the online services you visit indicating you do not wish to be tracked.
- Promotions by the Company. If you do not wish us to use your information used to promote our own or third parties' products or services, you can opt out.
- Targeted advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target audience preferences, you can opt out.
- Disclosure of your information for third-party advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out.
Your state privacy rights. Depending on your state of residency, you may have certain rights related to your personal data, including access and data portability, correction, deletion, and the ability to opt out of using personal data for targeted advertising, profiling, and sales. The exact scope of these rights varies by state and there are exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, please send an email to info@monarchisc.com.
Some browsers and browser extensions support the Global Privacy Control that can send a signal to process your request to opt out from certain types of data processing, including data sales as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a Global Privacy Control setting as required by applicable law.
Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to info@monarchisc.com. However, we do not currently sell data triggering that statute's opt-out requirements.
If you are a California resident, the CCPA grants you rights regarding your personal information including the right to know, the right to delete, the right to correct, the right to limit sensitive personal information use and disclosure to permitted purposes, the right to opt-out or opt-in for personal information sales or sharing, and the right to non-discrimination.
You have the right to request that we disclose certain information to you about our collection and use of your personal information including the specific pieces of personal information we have collected about you. Our response will cover the 12-month period preceding the request, although we will honor requests to cover a longer period that do not extend past January 1, 2022, unless doing so would be impossible or involves disproportionate effort. You may exercise your right to know twice within any 12-month period. Once we receive your request and confirm your identity, we will disclose information including categories of personal information collected, sources, purposes, categories of persons or third parties receiving disclosures, and, when your submission includes a data portability request, a copy of your personal information subject to any permitted redactions.
Right to delete and right to correct. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions and limitations. Once we receive your request and confirm your identity, we will delete your personal information from our systems unless an exception allows us to retain it and we will notify our service providers to take appropriate action. You also have the right to request correction of personal information we maintain about you that you believe is inaccurate. We may require documentation to confirm your identity and support your claim. Unless an exception applies, we will correct personal information that our review determines is inaccurate and notify our service providers to take appropriate action.
Right to limit sensitive personal information use and disclosure. As we do not use or disclose sensitive personal information beyond the CCPA permitted purposes, we do not currently provide this consumer right.
Personal information sales or sharing opt-out and opt-in rights. You have the right to request that businesses stop selling or sharing your personal information at any time, including through a user-enabled opt-out preference signal. The CCPA also prohibits selling or sharing the personal information of consumers actually known to be under 16 years old without first obtaining the appropriate consent.
Right to non-discrimination. You have the right not to be discriminated or retaliated against for exercising any of your privacy rights under the CCPA.
How to Exercise Your Rights
Exercising the rights to know, delete, correct, or data portability. To exercise these rights, please submit a verifiable request to us by emailing info@monarchisc.com. You or your authorized agent may only submit a request to know, including for data portability, twice within a 12-month period.
Exercising the right to opt-out. You can submit your request to opt-out by emailing info@monarchisc.com. You can also submit your request to opt-out of personal information sales and sharing through an opt-out preference signal.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. Email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
Changes to Our Privacy Policy
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the last updated date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.
Contact Information
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at info@monarchisc.com.